Webinar

Support, Troubleshooting, & Maintenance

VAST Learning Lab:

An overview of the VAST Support methodology, Case Framing, Log Collection, and general maintenance procedures to ensure cluster health and rapid problem resolution.

Agenda:

  • Troubleshooting Best Practices

  • Opening a Ticket and Proper Case Framing

  • Evaluating the Current State (CLI and Linux Host Commands)

  • Collecting VMS and Docker Logs

  • Problem Isolation (Physical, Network, or Application layer)

Explore the other sessions in this nine part series here.

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