The AI Dilemma: Why Federal IT Projects Fail and How to Fix Them

Authored by

Nicole Hemsoth Prickett, Head of Industry Relations

This blog post was written in 2025 and reflects product capabilities at that time. Some information may be outdated.

Stacks of federal reports tell countless stories of IT investments gone sideways, yet the stakes have never been higher as artificial intelligence reshapes government. David Hinchman, Director of IT and Cybersecurity at the Government Accountability Office (GAO), joins Shared Everything to dissect why federal technology initiatives often falter and how these invisible fault lines could dangerously widen in the age of AI.

From planning pitfalls to hidden infrastructure challenges, Hinchman reveals the critical decisions that determine whether AI becomes government’s greatest tool…or its most costly failure.

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